Influences on patient satisfaction survey results: is there a need for a rethink?

Background: Patient experience is a key principle of the NHS and is increasingly linked to payment of providers.

Aim: To establish if any correlation exists between patient satisfaction scores (as measured in the MORI survey) and practice list size or deprivation score.

Method: This was a retrospective correlation review using data for general practices in Derbyshire County Primary Care Trust extracted from existing publicly available sources.