Redesigning Work With a Lightweight Approach to Coordination Technology.

Coordination of information and resources is central to efficient ward management. Tools to aid coordination include standardized procedures and paper lists and, more recently, electronic tools such as whiteboards and mobile solutions. This study reports on the experiences and effects of designing and implementing collaboration technology, and how the use of light-weight technology has enabled redesign of traditional work processes.

The peace of paper: patient lists as work tools.

Introduction: Paper-based documents are subject to problems related to storage, loss, distribution and editing. Many organizations have introduced ICT-based processes to reduce the use of paper as primary documentation. Nevertheless, paper documents are still being used in healthcare.

Managing variations from surgical care plans: challenges for coordination.

Introduction: In surgical work there is a need for 'continuous planning' among staff to handle the frequently occurring variations from the planned patient treatment. In this paper, we present how three hospital information systems have support for three common patient trajectory variations.

Purpose: Highlight how deviations from a plan cause different information needs and implications for design of awareness supporting computer systems.