Rev Calid Asist
October 2008
Introduction: As a result of a prioritised improvement action during the second self-assessment using the EFQM Excellence Model carried out in Sierrallana Hospital (Cantabria, Spain), it was decided to form a Benchmarking Network between Hospitals. The objective of this work is to present how this action was developed to create the Benchmarking Network "Red.7".
View Article and Find Full Text PDFObjectives: To identify the influence of the dimensions of people items and sociodemographic characteristics included in the EFQM model on high satisfaction of healthcare workers in a district hospital.
Methods: We performed a cross-sectional study in November 2003. The questionnaire used was the personal satisfaction survey of the Basque Country (Spain).