Quality of breast reconstruction service at a university hospital as assessed by the patients.

Purpose: To evaluate the quality of breast reconstruction service at a university hospital, as assessed by the patients.

Methods: This cross-sectional study enrolled adult women who underwent immediate or delayed breast reconstruction by any technique performed at a university hospital between 1 and 24 months before the assessment. The Brazilian version of the Health Service Quality Scale (HSQS) was self-applied to the participants.