Introduction: With the advancement of technology and the increasing utilization of AI, the nature of human work is evolving, requiring individuals to collaborate not only with other humans but also with AI technologies to accomplish complex goals. This requires a shift in perspective from technology-driven questions to a human-centered research and design agenda putting people and evolving teams in the center of attention. A socio-technical approach is needed to view AI as more than just a technological tool, but as a team member, leading to the emergence of human-AI teaming (HAIT).
View Article and Find Full Text PDFIntroduction: Artificial intelligence (AI) is seen as a driver of change, especially in the context of business, due to its progressive development and increasing connectivity in operational practice. Although it changes businesses and organizations vastly, the impact of AI implementation on human workers with their needs, skills, and job identity is less considered in the development and implementation process. Focusing on humans, however, enables unlocking synergies as well as desirable individual and organizational outcomes.
View Article and Find Full Text PDFTask allocation research is often efficiency-focussed, but procedural and work-psychological perspectives are required to enable human-centred human-robot interaction (HRI). Hence, the motivational and cognitive outcomes of the degree of worker influence over task allocation are relevant to research objects for allocation process design. In a laboratory experiment, 87 participants manufactured goods in collaboration with a robot under three conditions: (1) a support system decided the allocation, (2) a support-system allocation could be revised, (3) the participant determined the allocation.
View Article and Find Full Text PDFTask allocation is immensely important when it comes to designing human-robot interaction (HRI), but although it is the shaping part of the interaction, it is merely regarded as a process with its own effects on human thinking and behavior. This study aims at linking research from different fields like psychological theory, HRI and allocation optimization to create a new process model of task allocation in human-robot interaction. It addresses the process characteristics and psychological outcomes of a real-time allocation process that integrates the worker.
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