Workplace wellbeing in emergency departments in Aotearoa New Zealand 2020.

Aim: To quantify staff burnout and wellbeing in emergency departments (EDs) throughout New Zealand (NZ).

Methods: A national cross sectional electronic survey of New Zealand clinical and non-clinical ED staff was conducted between 9 March and 3 April 2020. Burnout and wellbeing were assessed using the Copenhagen Burnout Inventory (CBI) and a variety of quantitative measures.

Differences between surrogate telephone triage calls in an adult population and self calls.

We reviewed surrogate calls (i.e. those made on behalf of the patient) to a national triage call centre to determine whether there were differences between calls made by surrogates and self calls.