Material Handling Vehicles (loaders, excavators, forklifts, harvesters, ) have seen a strong increase in automation efforts in recent years. The contexts such vehicles operate in are frequently complex and due to the often very specific nature of industrial material handling scenarios, know-how is fragmented and literature is not as numerous as, for example, for passenger vehicle automation. In this paper, we present a contextual design space for automated material handling vehicles (AMHV), that is intended to inform context analysis and design activities across a wide spectrum of material handling use cases.
View Article and Find Full Text PDFAutomated shuttles are already seeing deployment in many places across the world and have the potential to transform public mobility to be safer and more accessible. During the current transition phase from fully manual vehicles toward higher degrees of automation and resulting mixed traffic, there is a heightened need for additional communication or external indicators to comprehend automated vehicle actions for other road users. In this work, we present and discuss the results from seven studies (three preparatory and four main studies) conducted in three European countries aimed at investigating and providing a variety of such external communication solutions to facilitate the exchange of information between automated shuttles and other motorized and non-motorized road users.
View Article and Find Full Text PDFDespite the growing availability of data, simulation technologies, and predictive analytics, it is not yet clear whether and under which conditions users will trust Decision Support Systems (DSS). DSS are designed to support users in making more informed decisions in specialized tasks through more accurate predictions and recommendations. This mixed-methods user study contributes to the research on trust calibration by analyzing the potential effects of integrated reliability indication in DSS user interfaces for process management in first-time usage situations characterized by uncertainty.
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