The reality of nursing time: how nurses spend their shifts.

Background: Nurse staffing levels are increasingly challenged while pressures on healthcare systems are rising. There is a clear need to optimise efficiency in healthcare delivery in order to deliver safe, effective and quality health care.

Aim: To understand how nurses working shifts spend their time and explore opportunities to improve efficiency in care delivery.

Evaluation of a family liaison officer role introduced during the COVID-19 pandemic: A mixed methods study.

Rationale: The restrictions to hospital visiting for carers and relatives during the pandemic were unprecedented. To ensure patients could stay in touch with their relatives and carers new liaison roles were introduced.

Aims And Objectives: The aim of this study is to report on the evaluation of a Family Liaison Officer (FLO) role to understand the rationale for introducing the role along with the challenges and benefits of its implementation.