Cost Avoidance Analysis of Medication Conversions on the Treatment of Gastroesophageal Reflux Disease in a Medication Therapy Management Call Center: A Budgetary Perspective.

Background: The burden of prescription drug prices affects patients and health system, creating a need for pharmacists to use their medication expertise to recommend the most cost-effective treatment for patients.

Objective: The study aimed to analyze the cost avoidance for medication conversions related to GERD from an integrated medication therapy management call center.

Methods: A quasi-experimental study was conducted at a call center during a 12-month intervention.