Simple contents and good readability: Improving health literacy for LEP populations.

Unlabelled: Accessing and receiving quality healthcare in an unfamiliar health system is a significant challenge for many new immigrants and refugees. This study aims to provide a three-phase model to develop a web-based health information website that helps populations with limited English proficiency (LEP) increase health literacy and improve healthcare service access.

Method: First, we conducted a needs assessment from community leaders and service providers.