Exploring the Gap Between Patients' Expectations and Perceptions of Healthcare Service Quality.

Purpose: This study aimed to explore the gap between patients' expectations of healthcare service quality in ‎Jordanian hospitals against their perceptions of service received using SERVQUAL model.

Methods: The study used a cross-sectional design. The study data were collected randomly from 415 patients (participants) ‎who completed the SERVEQUAL questionnaire.

Caring for Blind Parents: Cost to the Education and Well-Being of Children in Tamale, Ghana.

In this study we explored the experiences of the guide children (children who guide adults with visual impairment to beg for a living on the streets) in Tamale, Ghana, to unearth the impact of the guiding role on their educational participation and well-being. Data were gathered from 104 children and 57 adults using a set of questionnaires and interviews. The results showed that adults chose many of the children to take on the guide role and many of the children did not attend school.

The Ghana community-based rehabilitation program for people with disabilities: what happened at the end of donor support?

In this case study the authors examined the functioning of the community-based rehabilitation (CBR) program for people with disabilities in 3 pilot districts after the conclusion of donor support in Ghana. Questionnaire and interview data from 42 people with disabilities, 8 local supervisors, and 3 social workers about program structures, support for people with disabilities, and challenges were analyzed using descriptive statistics and qualitative procedures, involving the use of Leximancer software. The authors found that some CBR structures remained in the communities.