Hospital waiting time: the forgotten premise of healthcare service delivery?

Purpose: This is a national study which aims to determine the average waiting time in Malaysian public hospitals and to gauge the level of patient satisfaction with the waiting time. It also aims to identify factors perceived by healthcare providers which contribute to the waiting time problem.

Design/methodology/approach: Self-administered questionnaires were the main method of data collection.

Comparison of the effectiveness of major trauma services provided by tertiary and secondary hospitals in malaysia.

Background: The effectiveness of trauma services provided by three hospitals operating at different levels of care, district general (DGH), tertiary care, and central tertiary, were compared in Malaysia.

Methods: Cases were recruited prospectively for 1 month. Outcome measures included death or, among survivors, disability at discharge.