Background And Aims: How healthcare service delivery is achieved after implementing the Health System Transformation Plan (HSTP) is investigated in the present study by assessing the patients' satisfaction with nursing care services compared to before HSTP.
Methods: This cross-sectional study was conducted in Iranian hospitals during two periods, that is, before ( = 300) and after ( = 279) HSTP, whereas the Patient Satisfaction Instrument was used to assess the satisfaction with nursing services.
Results: About 57.