Factors influencing patient satisfaction in primary healthcare clinics in Kuwait.

Purpose: To measure the quality of health care services patient satisfaction is used as one of the most important indicators. The study aims to identify factors affecting patient's satisfaction at primary health care clinics.

Design/methodology/approach: The data was collected during January 2007 and May 2007 through a randomly-distributed questionnaire.

Factors influencing nurses' attitudes towards the use of computerized health information systems in Kuwaiti hospitals.

Aim: This paper reports a survey of nurses' attitudes towards computerized health information systems, the characteristics that influence these attitudes and the level of nurses' skills in computer use.

Background: The use of such systems in developed countries and in some developing countries has already become a reality. However, nurses as a group of care providers have been found to resist computerization, seeing computerized health information systems as dehumanizing, confusing and uncaring.