Transportation characteristics associated with non-arrivals to paediatric clinic appointments: a retrospective analysis of 51 580 scheduled visits.

Background: Prior work has not studied the effects of transportation accessibility and patient factors on clinic non-arrival.

Objectives: Our objectives were: (1) to evaluate transportation characteristics and patient factors associated with clinic non-arrival, (2) to evaluate the comparability of bus and car drive time estimates, and (3) to evaluate the combined effects of transportation accessibility and income on scheduled appointment non-arrival.

Methods: We queried electronic administrative records at an urban general pediatrics clinic.